After being offline for nearly a month due to a serious cybersecurity incident, Erie Insurance has officially restored all of its systems and returned to business as usual — and the company says no sensitive customer data was breached.

In a statement released on July 7, Erie confirmed that its core business functions, including those supporting its local agents, claims department, and customer care teams, have been safely and securely restored. Everything is now up and running just like before, according to the company.

The outage originally began on June 7, when Erie made the decision to proactively shut down parts of its network to contain what it described as a potential cybersecurity threat. At the time, the company was clear that there was no evidence of ransomware and no signs of an ongoing cyberattack still active in its systems.

Fast forward a month, and Erie now says it has found no indication that any personally identifiable information (PII), financial records, or any other legally protected data was accessed or stolen by the threat actor involved.

That’s a big claim — especially considering Erie is currently facing two class action lawsuits that allege the exact opposite: that a ransomware group breached their systems and exposed customer information. However, Erie’s latest statement pushes back on those accusations, suggesting there was no data breach.

This update from Erie comes just days after another major insurance player, Philadelphia Insurance, announced that its own network systems were also back online. Philadelphia’s outage began on June 9, just two days after Erie’s, and both incidents appeared to follow a similar pattern: network disruptions, silence on the root cause, and no confirmed data breaches.

Philadelphia said in a July 2 update that it had resumed full operations, though some minor tech issues were still being worked through behind the scenes.

As for what caused either of these insurance giants to go dark for nearly a month, that part remains a bit murky.

Neither company has publicly confirmed the exact source of the disruption or the identity of the attackers. However, cybersecurity experts believe they may have some answers. According to Google’s Threat Intelligence Group, a well-known hacking group called Scattered Spider is suspected to be behind both incidents — as well as a potential breach at Aflac, another major insurer.

Scattered Spider, known for targeting large U.S. corporations, appears to have shifted its focus from retail to insurance companies in 2025, which could explain the coordinated timing of these attacks.

Still, until the investigations are fully wrapped up and more technical details are released, there are a lot of unanswered questions. For now, Erie says its systems are stable, customer service is back to normal, and no personal data was compromised — despite the lawsuits and speculation.

We’ll have to wait and see if any more information comes to light as the lawsuits proceed or if regulators step in for a deeper look.